Practice News

systmconnect

HOW TO USE SYSTMCONNECT

Our 'How To' guides are now available on our website and to collect in the surgery

Click here to take a look!

 


Published on 4th Jul 2024

form options

Online Request Options

The options within our online form are changing! A PDF version is available here


Published on 2nd Jul 2024

how to use

How to use our Online Form

For further details about how to use our new online form click here or download our PDF guide here


Published on 2nd Jul 2024

triage

Total Triage VS The Traditional GP Model

For more information about our total triage GP clinic click here


Published on 2nd Jul 2024

Systmonline - the new way to contact the surgery!

From July 10th, the way you contact the surgery online is changing. Please watch this video introducing SystmOnline.


Published on 1st Jul 2024

Systmonline - the new way to contact the surgery!

The way you contact the surgery is changing.

We have listened to patient feedback and are making some changes.

We’re improving the way you can contact us online.

Our current system allows patients to contact us online between 8 AM and 3 PM and although this works for most patients, we recognise the need for more flexibility at times.

Starting July 10th, we will be switching to a new online system called Systmconnect.

Systmconnect links directly to our patient management software and your medical records, making connection with the surgery smoother for everyone.

Systmconnect is easy to use and looks very similar to our current Klinik form, so if you contact us regularly, you will hardly notice the changes.

The main change is the extended availability of times for submitting some requests.

Systmconnect allows us to close the clinical request form once we reach a maximum safe capacity for the day, while keeping admin requests open for items such as prescriptions, fit notes, and much more, reducing the need to contact the surgery by phone.

Over the next few days we will share more information about Systmconnect at the surgery


Published on 28th Jun 2024

newsletter

Clinic Newsletter - January 24

Our latest clinic newsletter is available to download here January 2024 newsletter.pdf


Published on 26th Jan 2024

closed

Practice Training Dates

On the following dates our clinics will be closed to patients from 1pm. 

These sessions enable our multi-disciplinary team to engage in necessary training to improve patient care.

For emergencies, you can contact the out of hours service by calling the clinic number or by dialling 111.

  • October 10th
  • November 15th
  • February 6th 2024
  • March 6th 2024

Published on 8th Sep 2023

news

Clinic Newsletter - August 23

Our latest news letter is available to download here: Newsletter August 23.pdf


Published on 2nd Aug 2023

2nd August 2023

We are a GP training Practice!

From 2nd August 2023 we will once again become a GP training practice.

This may mean that you are offered an appointment with one of our trainees.

Our GP Registrar's are qualified Doctors, often with experience in hospital medicine and primary care and are a valued part of the team.

There is a national shortage of GP's and this is a positive process for the GP registrar, the practice, the NHS and most importantly our patients

We hope you will welcome the GP registrar to our practice and provide valuable feedback from your experience with them


Published on 2nd Aug 2023